Before you can run out and jump into the complex world of television domination and plugging your company during the Super Bowl, you need to start somewhere. That “somewhere” should always consist of a good social media marketing plan. If you approach this correctly and follow the right advice, it will put you over top of the competition. You just need to handle it with more self confidence.
Create an open forum in which you allow customers to be part of your creative process. You will be surprised at how well your customer base can help you brainstorm an idea. create the “blueprint”, and lay out the best implementation of the idea. When you have this kind of input coming from your customers, it is safe to assume they will buy when launched.
Relax, it is just an online conversation. Email used to scare the pants off of companies who did not understand the good, the bad, and the ugly of the whole thing. Now it is the go-to communication channel. Social media is the new channel, and all you need to do is sit down and talk to your customers. It is what they want and what you need.
Try and rate all of the items you have on your sites if you are selling products, people who come from social media sites will appreciate this. Giving people an option to rate things on their own will help you gain credibility.
Find bloggers within your niche, and leave comments on their blogs. The great thing about comments is that you can usually leave a link with the comment, giving readers of that blog a way to find your site or blog. While sticking with blogs with bigger followings is more likely to generate more traffic for you, visitors from smaller blogs can add up as well.
If followed and applied correctly through a good product, everyone profits and everyone is happy. That is the goal of an SMM strategy. As quickly as possible to get in there and get out with enough time to catch some sleep and start all over again. Just depends on your drive and motivation.